AI agents for software and technology companies

Deploy agents that bring product, engineering and customer knowledge within reach of every team, so expertise is shared across your organization.

Faster engineering triage and product answers
Support answers that match the current product
Less time spent on security questionnaires and RFPs
Retained expertise as teams and priorities change
Faster onboarding for new employees

Workflows Cogito AI takes on in software and technology

Cogito AI turns your repos, docs, tickets and go-to-market knowledge into specialized agents, so product, engineering and customer teams move faster, answer accurately and keep expertise in the company as teams change.

Cogito AI is developing these industry workflows with its partners. Contact us to talk about the ones that matter to your organization.

01Product and engineering

Codebase and architecture Q&AEngineers get answers about services, dependencies and decisions, with links to the source.Powered by Enterprise Data Model
Incident triage with runbooksLikely causes and the right runbook surfaced as soon as an alert fires.Powered by Analytics Intelligence
Release notes and changelogsDrafted from merged work and tickets for the team to polish.Powered by Document Generation
Documentation upkeepStale docs flagged and updates drafted when the code changes.Powered by Document Generation

02Customer and support

Support answers from current docsSupport staff and customers get answers that match the product as it ships today.Powered by Agent Guardrails
Escalation summariesTicket history condensed into a clean handoff for engineering.Powered by Document Generation
Renewal and churn-risk signalsUsage, ticket and contract data combined into early warnings.Powered by Analytics Intelligence
Customer onboarding guidesTailored setup guides drafted from each customer's plan and stack.Powered by Document Generation

03Go-to-market

Security questionnaires and RFPsFirst-pass answers from your approved security and product library.Powered by Document Generation
Competitive battlecardsKept current from product updates and market news.Powered by Business User Insights
Sales call prepAccount history, open tickets and product usage in one brief.Powered by Business User Insights
Product marketing first draftsLaunch copy and FAQs drafted from specs and release notes.Powered by Document Generation

Works with the systems you already run

The Connector Framework links Cogito AI to these systems, so agents work from current information.

CRM
Operations systems
Shared drives
Data warehouse
Databases

Talk to us about your industry